Managed devices & everyday support
Get help investigating slow computers, software problems, setup difficulties and error messages. Tell us which device you use, what changed and what happens when the problem occurs.
PERTH AND SURROUNDING SUBURBS
Managed IT support for Perth businesses
Keep your team working with managed IT support for businesses across Perth and surrounding suburbs. PC Genie helps with devices, accounts and everyday IT, with ongoing care tailored to an agreed scope.
Discuss what you needEveryday IT support and managed care
Practical IT help backed by 17 years of experience.
Email, accounts and Microsoft 365
Help with email setup, sign-in problems and collaboration tools. For businesses, discuss Microsoft 365, staff account setup and access needs. Never include passwords in an enquiry.
Business helpdesk and ongoing care
Give staff a clear starting point for device, account and software support. We can discuss an agreed support scope, recurring issues and improvements that reduce interruptions.
Looking for home computer help? Explore services for individuals.
Support that fits your team
For small businesses that need a dependable point of contact for everyday IT, staff accounts and recurring problems. Start with a review of your devices and priorities, then agree which services, hours and response expectations your support arrangement covers.
An agreed support plan
We confirm the devices and accounts included, access arrangements, support hours and costs before work begins. Hardware, licences and third-party subscriptions are identified separately in your quote.
A clear next step
Tell us what you need and your suburb. We’ll discuss the issue or project, confirm whether we can help, and agree the proposed work before proceeding. Include relevant details, but never send account passwords.
Questions before you enquire
Looking for personal computer help?
This page focuses on business IT and ongoing support. For a home computer or personal technology problem, explore our computer repairs and personal support page.
Can you guarantee an immediate fix?
We first assess the issue and access needed. Availability, the proposed work and timing are discussed before work starts; some problems depend on hardware, software providers or internet services.
What should I include in my enquiry?
Describe the device, software, error message and when the issue started. Include your suburb and whether the computer is for personal or business use. Leave out passwords and sensitive documents.
Let’s make the next step easier.
Supporting businesses across Perth and surrounding suburbs. Availability and the appropriate support arrangement are confirmed when we discuss your enquiry.
Start an enquiry