Slow or unreliable computers
Discuss slow startup, freezing, software errors or unexpected restarts. Diagnosis helps distinguish a software problem from a hardware fault before deciding on a repair or replacement.
PERTH AND SURROUNDING SUBURBS
Computer repairs and personal IT help in Perth
A computer that is slow, unreliable or difficult to use can disrupt your day. PC Genie offers computer repair and troubleshooting help for individuals in Perth and surrounding suburbs. Start by telling us what is wrong so we can discuss the next step.
Discuss what you needComputer help for individuals
Computer faults and repair options
Tell us the computer make and model, its age and the symptoms. The repair approach depends on the diagnosis, available parts and the value of the device. Scope, costs and timing are confirmed before agreed work proceeds.
Setup and practical advice
Get help with a new computer, software setup or an existing device that is no longer working as expected. We can discuss your needs and help you decide which improvements make sense.
Patient help for your home computer
For individuals who need help with a slow laptop, email, Wi-Fi, printers or a new device. Tell us the symptoms, device model and suburb so we can discuss the most suitable next step.
Before any changes
We explain the proposed diagnosis and cost, and discuss protecting your files before changes. Replacement parts and specialist recovery, if needed, are discussed separately; a successful repair or recovery cannot be promised before assessment.
Need ongoing care for staff devices and business accounts? Explore managed IT for businesses.
A clear next step
Tell us what you need and your suburb. We’ll discuss the issue or project, confirm whether we can help, and agree the proposed work before proceeding. Include relevant details, but never send account passwords.
Questions before you enquire
Do you help with home computers?
Yes. Personal computer repairs and everyday support are available across Perth and surrounding suburbs.
What if important files are on the computer?
Tell us before any work starts. If the device is still working safely, keep a backup of important files. If it is damaged or making unusual noises, stop using it and ask for advice. Data recovery is not guaranteed.
Should I repair or replace my computer?
That depends on its condition, age, the fault and repair cost. We explain the options after assessment so you can make an informed decision.
Let’s make the next step easier.
Helping individuals across Perth and surrounding suburbs. Availability and the appropriate support arrangement are confirmed when we discuss your enquiry.
Start an enquiry